BENQ GW2480 Stylish Monitor with 23.8 inch, 1080p, Eye-care Technology
Review: 5 - "A masterpiece of literature" by , written on May 4, 20020
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BENQ GW2480 Stylish Monitor with 23.8 inch, 1080p, Eye-care Technology

Available:In Stock
699.00 SR
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  • Stunning Full HD 24 inch Display
  • Resolution: Full HD 1080p 16:9 Visual Perfection
  • Display Port: 1.4, HDMI (v2.0)x2, VGA
  • Speakers: 1W x2
  • Edge to Edge Slim Bezel Design
  • Wide Viewing Angle IPS Panel
  • Eye comfort: low Blue light and zero Flicker technology and Color Weakness Mode
  • Adaptive Brightness for Image Quality

Streamlined Productivity & Simplified Lifestyle

Designed for beautiful simplicity, BenQ GW2480 23.8” frameless monitor combines ultra slim bezels with hidden cable management. Complementing BenQ exclusive Eye-Care™ Technology with Low Blue Light Technology and Flicker-Free performance for extended viewing comfort, industry-leading Brightness Intelligence Technology delivers exquisite details in any ambient lighting environment. With the ideal combination of LED and IPS technologies, GW2480 delivers a new level of visual enjoyment with truly authentic colors, deeper blacks, higher contrast, and sharper details.

Understated, Stylish and Sophisticated Design
Texture

Premium texture etching resists fine scratch whirls with a luxurious touch.

Sculpted Base

Gracefully sculpted base profile eliminates extraneous edges for clean functional appeal.

Ultra Slim Bezel Design

GW2480 offers a visually spectacular edge-to-edge panel with ultra slim bezels and elegant profile that beautifully complements any modern decor.

Cable Management System

Invisible cable management system neatly hides all wires inside the monitor stand for the cleanest look.

IPS Wide Viewing Angle Technology

IPS (In-Plane Switching) Technology ensures accurate color and image reproduction from any angle. Expansive 178° horizontal and vertical viewing angles ensure uniform viewing for multiple people in the room.

 
Caring for Your Eyes
Industry-Leading Eye-Care Technology

BenQ exclusive eye-care technologies reduce eye fatigue for user comfort, enhanced productivity, and workplace safety during extended use.

TÜV Rheinland Certification

BenQ Eye-Care Monitors are certified by TUV Rheinland, global leader of technical and safety certification, for Flicker-Free, and Low Blue Light performance truly benefitting human vision. The first brand of Eye-Care monitors in the world, BenQ is committed to safeguard vision health at the forefront of viewing comfort and enjoyment with this permanent addition to its monitor product line.

Brightness Intelligence Technology

Brightness Intelligence Technology (B.I.Tech.) optimizes display performance for work and play, protecting your vision with superb image quality.

Picture Perfect Content Optimization

Brightness Intelligence Technology(B.I.Tech.) detects content intensity to avoid overexposure of bright scenes while enhancing dark areas to maintain clear visibility.

Eliminate Eye Strain in Any Ambient Light

Brightness Intelligence Technology (B.I.Tech.) monitors ambient light in your viewing environment and actively adjusts screen brightness for the most comfortable viewing experience possible.



Low Blue Light

Proprietary BenQ Low Blue Light Technology filters out hazardous blue light, effectively reducing eye fatigue and irritation.

Flicker-free

Exclusive BenQ Flicker-Free Technology eliminates the harmful flicker of traditional LCDs to prevent fatigue and vision damage.

with Flicker-free technology

without Flicker-free technology

 

  TABLE { mso-displayed-decimal-separator: "."; mso-displayed-thousand-separator: "," } .xl6530865 { FONT-SIZE: 12pt; TEXT-DECORATION: none; FONT-FAMILY: "Gill Sans MT", sans-serif; VERTICAL-ALIGN: middle; WHITE-SPACE: normal; FONT-WEIGHT: 400; COLOR: #4d4f52; FONT-STYLE: normal; TEXT-ALIGN: left; PADDING-LEFT: 9px; mso-font-charset: 0; mso-number-format: General; mso-background-source: auto; mso-pattern: auto; mso-char-indent-count: 1 } .xl6630865 { FONT-SIZE: 12pt; TEXT-DECORATION: none; BORDER-TOP: windowtext 0.5pt solid; FONT-FAMILY: "Gill Sans MT", sans-serif; BORDER-RIGHT: windowtext 0.5pt solid; VERTICAL-ALIGN: middle; WHITE-SPACE: normal; BORDER-BOTTOM: windowtext 0.5pt solid; FONT-WEIGHT: 400; COLOR: #4d4f52; FONT-STYLE: normal; TEXT-ALIGN: left; PADDING-LEFT: 9px; BORDER-LEFT: windowtext 0.5pt solid; mso-font-charset: 0; mso-number-format: General; mso-background-source: auto; mso-pattern: auto; mso-char-indent-count: 1 } .xl6730865 { FONT-SIZE: 14pt; TEXT-DECORATION: none; BORDER-TOP: windowtext 0.5pt solid; FONT-FAMILY: "Gill Sans MT", sans-serif; BORDER-RIGHT: windowtext 0.5pt solid; VERTICAL-ALIGN: middle; WHITE-SPACE: normal; BORDER-BOTTOM: windowtext 0.5pt solid; FONT-WEIGHT: 700; COLOR: black; FONT-STYLE: normal; TEXT-ALIGN: center; PADDING-TOP: 1px; PADDING-LEFT: 1px; BORDER-LEFT: windowtext 0.5pt solid; PADDING-RIGHT: 1px; mso-font-charset: 0; mso-number-format: General; mso-background-source: auto; mso-pattern: auto; mso-ignore: padding } .xl6830865 { FONT-SIZE: 11pt; TEXT-DECORATION: none; FONT-FAMILY: Calibri, sans-serif; VERTICAL-ALIGN: bottom; WHITE-SPACE: nowrap; FONT-WEIGHT: 400; COLOR: black; FONT-STYLE: normal; TEXT-ALIGN: left; PADDING-TOP: 1px; PADDING-LEFT: 1px; PADDING-RIGHT: 1px; mso-font-charset: 0; mso-number-format: General; mso-background-source: auto; mso-pattern: auto; mso-ignore: padding } .xl6930865 { FONT-SIZE: 15pt; TEXT-DECORATION: none; BORDER-TOP: windowtext 0.5pt solid; FONT-FAMILY: "Gill Sans MT", sans-serif; BORDER-RIGHT: windowtext 0.5pt solid; VERTICAL-ALIGN: middle; WHITE-SPACE: normal; BORDER-BOTTOM: windowtext 0.5pt solid; FONT-WEIGHT: 700; COLOR: #492582; FONT-STYLE: normal; TEXT-ALIGN: center; PADDING-TOP: 1px; PADDING-LEFT: 1px; BORDER-LEFT: windowtext 0.5pt solid; PADDING-RIGHT: 1px; mso-font-charset: 0; mso-number-format: General; mso-background-source: auto; mso-pattern: auto; mso-ignore: padding } .xl7030865 { FONT-SIZE: 15pt; TEXT-DECORATION: none; BORDER-TOP: windowtext 0.5pt solid; FONT-FAMILY: "Gill Sans MT", sans-serif; BORDER-RIGHT: windowtext 0.5pt solid; VERTICAL-ALIGN: middle; WHITE-SPACE: nowrap; BORDER-BOTTOM: windowtext 0.5pt solid; FONT-WEIGHT: 700; COLOR: #492582; FONT-STYLE: normal; TEXT-ALIGN: center; PADDING-TOP: 1px; PADDING-LEFT: 1px; BORDER-LEFT: windowtext 0.5pt solid; PADDING-RIGHT: 1px; mso-font-charset: 0; mso-number-format: General; mso-background-source: auto; mso-pattern: auto; mso-ignore: padding } .xl7130865 { FONT-SIZE: 11pt; TEXT-DECORATION: none; BORDER-TOP: windowtext 0.5pt solid; FONT-FAMILY: Calibri, sans-serif; BORDER-RIGHT: windowtext 0.5pt solid; VERTICAL-ALIGN: bottom; WHITE-SPACE: nowrap; BORDER-BOTTOM: windowtext 0.5pt solid; FONT-WEIGHT: 400; COLOR: black; FONT-STYLE: normal; TEXT-ALIGN: left; PADDING-TOP: 1px; PADDING-LEFT: 1px; BORDER-LEFT: windowtext 0.5pt solid; PADDING-RIGHT: 1px; mso-font-charset: 0; mso-number-format: General; mso-background-source: auto; mso-pattern: auto; mso-ignore: padding } .xl7230865 { FONT-SIZE: 12pt; TEXT-DECORATION: none; BORDER-TOP: windowtext 0.5pt solid; FONT-FAMILY: "Gill Sans MT", sans-serif; BORDER-RIGHT: windowtext 0.5pt solid; VERTICAL-ALIGN: middle; BACKGROUND: #f2f2f2; WHITE-SPACE: normal; BORDER-BOTTOM: windowtext 0.5pt solid; FONT-WEIGHT: 400; COLOR: #4d4f52; FONT-STYLE: normal; TEXT-ALIGN: left; PADDING-LEFT: 9px; BORDER-LEFT: windowtext 0.5pt solid; mso-font-charset: 0; mso-number-format: General; mso-pattern: black none; mso-char-indent-count: 1 } .xl7330865 { FONT-SIZE: 12pt; TEXT-DECORATION: none; BORDER-TOP: windowtext 0.5pt solid; FONT-FAMILY: "Gill Sans MT", sans-serif; BORDER-RIGHT: windowtext 0.5pt solid; VERTICAL-ALIGN: middle; BACKGROUND: #f2f2f2; WHITE-SPACE: normal; BORDER-BOTTOM: windowtext 0.5pt solid; FONT-WEIGHT: 400; COLOR: #4d4f52; FONT-STYLE: normal; TEXT-ALIGN: left; PADDING-LEFT: 9px; BORDER-LEFT: windowtext 0.5pt solid; mso-font-charset: 0; mso-number-format: "[h]:mm:ss"; mso-pattern: black none; mso-char-indent-count: 1 } .xl7430865 { FONT-SIZE: 12pt; TEXT-DECORATION: none; BORDER-TOP: windowtext 0.5pt solid; FONT-FAMILY: "Gill Sans MT", sans-serif; BORDER-RIGHT: windowtext 0.5pt solid; VERTICAL-ALIGN: middle; BACKGROUND: #f2f2f2; WHITE-SPACE: normal; BORDER-BOTTOM: windowtext 0.5pt solid; FONT-WEIGHT: 400; COLOR: #4d4f52; FONT-STYLE: normal; TEXT-ALIGN: left; PADDING-LEFT: 9px; BORDER-LEFT: windowtext 0.5pt solid; mso-font-charset: 0; mso-number-format: "Short Time"; mso-pattern: black none; mso-char-indent-count: 1 }

Main Specifications

Screen Size

23.8
Resolution (max.) 1920x1080

All Specifications

Dispaly

Screen Size

23.8

   

Panel Type

IPS

   

Backlight Technology

LED backlight

   

Resolution (max.)

1920x1080

   

Brightness

250

   

Native Contrast(typ.)

1000:01:00

   

Viewing Angle (L/R;U/D) (CR>=10)

178/178

   

Response Time

8ms, 5ms(GtG)

   

Refresh Rate

60Hz

   

Aspect Ratio

16:09

   

Display Colors

16.7 million colors

   

Color Gamut

72% NTSC

   

Display Area(mm)

527.04x296.46

   

PPI

93

   

DCR (Dynamic Contrast Ratio) (typ.)

20,000,000 : 1

   

Color Bit

8 bit

   

Audio

Built-in Speaker

1Wx2

   

Headphone Jack

Yes

   

Audio Line In

Yes

   

Monitor

Product Color

Black

   

Color Temperature

Reddish/Normal/Bluish/User mode

   
  • Stunning Full HD 24 inch Display
  • Resolution: Full HD 1080p 16:9 Visual Perfection
  • Display Port: 1.4, HDMI (v2.0)x2, VGA
  • Speakers: 1W x2
  • Edge to Edge Slim Bezel Design
  • Wide Viewing Angle IPS Panel
  • Eye comfort: low Blue light and zero Flicker technology and Color Weakness Mode
  • Adaptive Brightness for Image Quality

Streamlined Productivity & Simplified Lifestyle

Designed for beautiful simplicity, BenQ GW2480 23.8” frameless monitor combines ultra slim bezels with hidden cable management. Complementing BenQ exclusive Eye-Care™ Technology with Low Blue Light Technology and Flicker-Free performance for extended viewing comfort, industry-leading Brightness Intelligence Technology delivers exquisite details in any ambient lighting environment. With the ideal combination of LED and IPS technologies, GW2480 delivers a new level of visual enjoyment with truly authentic colors, deeper blacks, higher contrast, and sharper details.

Understated, Stylish and Sophisticated Design Texture

Premium texture etching resists fine scratch whirls with a luxurious touch.

Sculpted Base

Gracefully sculpted base profile eliminates extraneous edges for clean functional appeal.

Ultra Slim Bezel Design

GW2480 offers a visually spectacular edge-to-edge panel with ultra slim bezels and elegant profile that beautifully complements any modern decor.

Cable Management System

Invisible cable management system neatly hides all wires inside the monitor stand for the cleanest look.

IPS Wide Viewing Angle Technology

IPS (In-Plane Switching) Technology ensures accurate color and image reproduction from any angle. Expansive 178° horizontal and vertical viewing angles ensure uniform viewing for multiple people in the room.

  Caring for Your Eyes Industry-Leading Eye-Care Technology

BenQ exclusive eye-care technologies reduce eye fatigue for user comfort, enhanced productivity, and workplace safety during extended use.

TÜV Rheinland Certification

BenQ Eye-Care Monitors are certified by TUV Rheinland, global leader of technical and safety certification, for Flicker-Free, and Low Blue Light performance truly benefitting human vision. The first brand of Eye-Care monitors in the world, BenQ is committed to safeguard vision health at the forefront of viewing comfort and enjoyment with this permanent addition to its monitor product line.

Brightness Intelligence Technology

Brightness Intelligence Technology (B.I.Tech.) optimizes display performance for work and play, protecting your vision with superb image quality.

Picture Perfect Content Optimization

Brightness Intelligence Technology(B.I.Tech.) detects content intensity to avoid overexposure of bright scenes while enhancing dark areas to maintain clear visibility.

Eliminate Eye Strain in Any Ambient Light

Brightness Intelligence Technology (B.I.Tech.) monitors ambient light in your viewing environment and actively adjusts screen brightness for the most comfortable viewing experience possible.



Low Blue Light

Proprietary BenQ Low Blue Light Technology filters out hazardous blue light, effectively reducing eye fatigue and irritation.

Flicker-free

Exclusive BenQ Flicker-Free Technology eliminates the harmful flicker of traditional LCDs to prevent fatigue and vision damage.

with Flicker-free technology

without Flicker-free technology

 

  TABLE { mso-displayed-decimal-separator: "."; mso-displayed-thousand-separator: "," } .xl6530865 { FONT-SIZE: 12pt; TEXT-DECORATION: none; FONT-FAMILY: "Gill Sans MT", sans-serif; VERTICAL-ALIGN: middle; WHITE-SPACE: normal; FONT-WEIGHT: 400; COLOR: #4d4f52; FONT-STYLE: normal; TEXT-ALIGN: left; PADDING-LEFT: 9px; mso-font-charset: 0; mso-number-format: General; mso-background-source: auto; mso-pattern: auto; mso-char-indent-count: 1 } .xl6630865 { FONT-SIZE: 12pt; TEXT-DECORATION: none; BORDER-TOP: windowtext 0.5pt solid; FONT-FAMILY: "Gill Sans MT", sans-serif; BORDER-RIGHT: windowtext 0.5pt solid; VERTICAL-ALIGN: middle; WHITE-SPACE: normal; BORDER-BOTTOM: windowtext 0.5pt solid; FONT-WEIGHT: 400; COLOR: #4d4f52; FONT-STYLE: normal; TEXT-ALIGN: left; PADDING-LEFT: 9px; BORDER-LEFT: windowtext 0.5pt solid; mso-font-charset: 0; mso-number-format: General; mso-background-source: auto; mso-pattern: auto; mso-char-indent-count: 1 } .xl6730865 { FONT-SIZE: 14pt; TEXT-DECORATION: none; BORDER-TOP: windowtext 0.5pt solid; FONT-FAMILY: "Gill Sans MT", sans-serif; BORDER-RIGHT: windowtext 0.5pt solid; VERTICAL-ALIGN: middle; WHITE-SPACE: normal; BORDER-BOTTOM: windowtext 0.5pt solid; FONT-WEIGHT: 700; COLOR: black; FONT-STYLE: normal; TEXT-ALIGN: center; PADDING-TOP: 1px; PADDING-LEFT: 1px; BORDER-LEFT: windowtext 0.5pt solid; PADDING-RIGHT: 1px; mso-font-charset: 0; mso-number-format: General; mso-background-source: auto; mso-pattern: auto; mso-ignore: padding } .xl6830865 { FONT-SIZE: 11pt; TEXT-DECORATION: none; FONT-FAMILY: Calibri, sans-serif; VERTICAL-ALIGN: bottom; WHITE-SPACE: nowrap; FONT-WEIGHT: 400; COLOR: black; FONT-STYLE: normal; TEXT-ALIGN: left; PADDING-TOP: 1px; PADDING-LEFT: 1px; PADDING-RIGHT: 1px; mso-font-charset: 0; mso-number-format: General; mso-background-source: auto; mso-pattern: auto; mso-ignore: padding } .xl6930865 { FONT-SIZE: 15pt; TEXT-DECORATION: none; BORDER-TOP: windowtext 0.5pt solid; FONT-FAMILY: "Gill Sans MT", sans-serif; BORDER-RIGHT: windowtext 0.5pt solid; VERTICAL-ALIGN: middle; WHITE-SPACE: normal; BORDER-BOTTOM: windowtext 0.5pt solid; FONT-WEIGHT: 700; COLOR: #492582; FONT-STYLE: normal; TEXT-ALIGN: center; PADDING-TOP: 1px; PADDING-LEFT: 1px; BORDER-LEFT: windowtext 0.5pt solid; PADDING-RIGHT: 1px; mso-font-charset: 0; mso-number-format: General; mso-background-source: auto; mso-pattern: auto; mso-ignore: padding } .xl7030865 { FONT-SIZE: 15pt; TEXT-DECORATION: none; BORDER-TOP: windowtext 0.5pt solid; FONT-FAMILY: "Gill Sans MT", sans-serif; BORDER-RIGHT: windowtext 0.5pt solid; VERTICAL-ALIGN: middle; WHITE-SPACE: nowrap; BORDER-BOTTOM: windowtext 0.5pt solid; FONT-WEIGHT: 700; COLOR: #492582; FONT-STYLE: normal; TEXT-ALIGN: center; PADDING-TOP: 1px; PADDING-LEFT: 1px; BORDER-LEFT: windowtext 0.5pt solid; PADDING-RIGHT: 1px; mso-font-charset: 0; mso-number-format: General; mso-background-source: auto; mso-pattern: auto; mso-ignore: padding } .xl7130865 { FONT-SIZE: 11pt; TEXT-DECORATION: none; BORDER-TOP: windowtext 0.5pt solid; FONT-FAMILY: Calibri, sans-serif; BORDER-RIGHT: windowtext 0.5pt solid; VERTICAL-ALIGN: bottom; WHITE-SPACE: nowrap; BORDER-BOTTOM: windowtext 0.5pt solid; FONT-WEIGHT: 400; COLOR: black; FONT-STYLE: normal; TEXT-ALIGN: left; PADDING-TOP: 1px; PADDING-LEFT: 1px; BORDER-LEFT: windowtext 0.5pt solid; PADDING-RIGHT: 1px; mso-font-charset: 0; mso-number-format: General; mso-background-source: auto; mso-pattern: auto; mso-ignore: padding } .xl7230865 { FONT-SIZE: 12pt; TEXT-DECORATION: none; BORDER-TOP: windowtext 0.5pt solid; FONT-FAMILY: "Gill Sans MT", sans-serif; BORDER-RIGHT: windowtext 0.5pt solid; VERTICAL-ALIGN: middle; BACKGROUND: #f2f2f2; WHITE-SPACE: normal; BORDER-BOTTOM: windowtext 0.5pt solid; FONT-WEIGHT: 400; COLOR: #4d4f52; FONT-STYLE: normal; TEXT-ALIGN: left; PADDING-LEFT: 9px; BORDER-LEFT: windowtext 0.5pt solid; mso-font-charset: 0; mso-number-format: General; mso-pattern: black none; mso-char-indent-count: 1 } .xl7330865 { FONT-SIZE: 12pt; TEXT-DECORATION: none; BORDER-TOP: windowtext 0.5pt solid; FONT-FAMILY: "Gill Sans MT", sans-serif; BORDER-RIGHT: windowtext 0.5pt solid; VERTICAL-ALIGN: middle; BACKGROUND: #f2f2f2; WHITE-SPACE: normal; BORDER-BOTTOM: windowtext 0.5pt solid; FONT-WEIGHT: 400; COLOR: #4d4f52; FONT-STYLE: normal; TEXT-ALIGN: left; PADDING-LEFT: 9px; BORDER-LEFT: windowtext 0.5pt solid; mso-font-charset: 0; mso-number-format: "[h]:mm:ss"; mso-pattern: black none; mso-char-indent-count: 1 } .xl7430865 { FONT-SIZE: 12pt; TEXT-DECORATION: none; BORDER-TOP: windowtext 0.5pt solid; FONT-FAMILY: "Gill Sans MT", sans-serif; BORDER-RIGHT: windowtext 0.5pt solid; VERTICAL-ALIGN: middle; BACKGROUND: #f2f2f2; WHITE-SPACE: normal; BORDER-BOTTOM: windowtext 0.5pt solid; FONT-WEIGHT: 400; COLOR: #4d4f52; FONT-STYLE: normal; TEXT-ALIGN: left; PADDING-LEFT: 9px; BORDER-LEFT: windowtext 0.5pt solid; mso-font-charset: 0; mso-number-format: "Short Time"; mso-pattern: black none; mso-char-indent-count: 1 }

Main Specifications

Screen Size

23.8
Resolution (max.) 1920x1080

All Specifications

Dispaly

Screen Size

23.8

   

Panel Type

IPS

   

Backlight Technology

LED backlight

   

Resolution (max.)

1920x1080

   

Brightness

250

   

Native Contrast(typ.)

1000:01:00

   

Viewing Angle (L/R;U/D) (CR>=10)

178/178

   

Response Time

8ms, 5ms(GtG)

   

Refresh Rate

60Hz

   

Aspect Ratio

16:09

   

Display Colors

16.7 million colors

   

Color Gamut

72% NTSC

   

Display Area(mm)

527.04x296.46

   

PPI

93

   

DCR (Dynamic Contrast Ratio) (typ.)

20,000,000 : 1

   

Color Bit

8 bit

   

Audio

Built-in Speaker

1Wx2

   

Headphone Jack

Yes

   

Audio Line In

Yes

   

Monitor

Product Color

Black

   

Color Temperature

Reddish/Normal/Bluish/User mode

   

Shipping Costs

1 - Prepaid orders (Paid with card)

- Shipping cost is FREE for all prepaid orders over SAR 199 (Card Payments)

- there will be a SR 25 shipping fee for all orders of SAR 199 or less. Payment for shipping will be collected with the purchase.

This price will be the final price for the shipping cost to the customer.

2 Cash on Delivery orders.

- Cash on Delivery Fees SAR 35 for all orders.

- Cash on Delivery is only available in (Riyadh - Jeddah - Dammam - Khobar).

Cash on Delivery minimum amount SAR 200.

- Cash on Delivery fee is not refundable after delivery.

Returns

Return Due To Change Of Mind
GrandStores will happily accept returns due to change of mind as long as a
request to return is received by us within 3 days of receipt of item and are
returned to us in the original packaging, unused, and in resellable condition.
Return shipping cost will be paid by us.
Once returns are received and accepted, refunds will be credited to the Credit/Mada accounts, or as store credit for a future purchase. We will notify you once this has been completed through email.
(GrandStores) will refund the value of the goods returned with any shipping fee paid by the customer.

*Items must be in unopened (Original/sealed) condition to apply for Return/Exchange.

  • Return Validity: you can apply for Return within 72 hours from the time of delivery
  • Exchange Validity: you can apply for Exchange within 5 days from the date of delivery (exchange item value must be same or more than the replaced item)
  • (Return/Exchange is not applicable on pre-ordered products)

*We will not be able to accept any Return/Exchange requests after the specified time and date.

*To be eligible for a return/exchange, your item must be unopened (Original/sealed) condition.

Several types of goods are exempt from being returned. Such as digital products, inks, films. We also opened items.

Additional non-returnable items:

* Gift cards
* Downloadable software products
* Some health and personal care items

 Pre-order Return/Cancellation
 

GrandStores may cancel pre-orders by terminating the Pre-Order at any time for any or no reason prior to our notice to you that your Product is ready for delivery.

 (Return/Exchange is not applicable on pre-ordered products)
 You can cancel your Pre-order within 3 days from the date of purchase only.
 If the Price drops after you have pre-ordered (right up to 7 days after you receive the item), we will refund you the difference. If the Price goes up, your order is secure at the low Price. To claim a refund for the difference, email us at info@grandstoresa.com

 

To complete your Return/Exchange, we require order invoice or proof of purchase.

*Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable):

  • If The product’s original box was opened, and the original seal was removed, but the product is still unused in this case the return or exchange of the product is accepted (for products less then SAR 4000 only) after deducting the following:
  • 35% from the item value will be deducted
  • The original box (without any damage), booklets and all other accessories must be returned too, in addition to any other gifts, gift cards or any other offers that might have been included with the purchased product.

*This option is valid for 48hours from the time of delivery


*Return/Exchange (if applicable)

Once your requested Return/Exchange (SAR50 Exchange service fees)

product is received and inspected; we will send you an email to notify you that we have received your return/exchange item. We will also notify you of the approval or rejection of your Refund/Exchange.

If you it’s approved, then your Refund/Exchange will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 4-14 business days

Late or missing refunds

  1. If you haven’t received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted.
  2. Next, contact your bank. There is often some processing time before a refund is posted.
    If you’ve done all of this and you still have not received your refund yet, please contact us at info@grandstoresa.com.

    Exchanges (if applicable)
    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@grandstoresa.com and send your item to: Emam Center, Jeddah, Madinah Rd, Saudi Arabia.

    Shipping
    To Refund/Exchange your product, you should ship your product to: Emam Center, Jeddah, Madinah Rd, Saudi Arabia.

*Depending on where you live, the time it may take for your exchanged product to reach you, may vary.